Bryan Brooks

Free Call Center Customer Service vector and picture

7 Customer-Facing Technologies to Give You an Advantage

Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do. When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do …

7 Customer-Facing Technologies to Give You an Advantage Read More »

Free Cyber Security Information Security illustration and picture

6 Things You Should Do to Handle Data Privacy Updates

Once data began going digital, authorities realized a need to protect it. Thus, the creation of data privacy rules and regulations to address cyber threats. Many organizations have one or more data privacy policies they need to meet. Those in the U.S. healthcare industry and their service partners need to comply with HIPAA. Anyone collecting …

6 Things You Should Do to Handle Data Privacy Updates Read More »

Free Microsoft Notebook photo and picture

Windows 8.1 Just Lost All Support. Here’s What You Need to Know

Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions. The problem is that when the OS becomes outdated, the system is open …

Windows 8.1 Just Lost All Support. Here’s What You Need to Know Read More »

Free Iphone Smartphone photo and picture

Why You Need to Think Twice Before Using Lensa AI & Other Self-Portrait Apps

It’s a common theme. You begin seeing these amazing CGI images of your friends on Facebook or Instagram. You think, “How can I make one?” Filters and self-portrait apps have come a long way. You can now make yourself look like Hollywood’s version of a character in the next hit animated film. It still kind …

Why You Need to Think Twice Before Using Lensa AI & Other Self-Portrait Apps Read More »

8 Reasons Every Company Is Now a Technology Company

Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools. These include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies also …

8 Reasons Every Company Is Now a Technology Company Read More »

6 Steps to Effective Vulnerability Management for Your Technology

Technology vulnerabilities are an unfortunate side effect of innovation. When software companies push new updates, there are often weaknesses in the code. Hackers exploit these. Software makers then address the vulnerabilities with a security patch. The cycle continues with each new software or hardware update. It’s estimated that about 93% of corporate networks are susceptible …

6 Steps to Effective Vulnerability Management for Your Technology Read More »

6 Ways to Prevent Misconfiguration (the Main Cause of Cloud Breaches)

Misconfiguration of cloud solutions is often overlooked when companies plan cybersecurity strategies. Cloud apps are typically quick and easy to sign up for. The user often assumes that they don’t need to worry about security because it’s handled. This is an incorrect assumption because cloud security is a shared model. The provider of the solution …

6 Ways to Prevent Misconfiguration (the Main Cause of Cloud Breaches) Read More »